Before contacting support
Share the business name and a short description of what you want to connect or resolve. Please do not send passwords, one-time codes or private customer conversations.
Urgent account issue
If you suspect unauthorized access, first protect the account in the platform that owns it, then contact ILMIO through WhatsApp or email with a short non-sensitive description.
Service scope
ILMIO can discuss business readiness, integration design, onboarding, access changes and disconnection. Any actual service scope depends on the written agreement, ILMIO’s current approval status and Meta eligibility.